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Verkoper is always happy to provide best of services to its customers.
Customer is eligible for return / exchange, if customer receives any product which fulfils the below mentioned criterion :
If received Product is used/altered/poor in quality/Defective product.
If there is Physical / in-transit damage to the received product.
If branded product received seal opened.
If there is Empty packet/some items or accessories are missing.
If there is Significant difference found in Verkoper website as comparison to product.
Customer is not eligible for return/exchange :
If product is “No longer needed”.
If customer tried to handle the industrial product and unable to use it in proper way, which promotes any tear/damage.
Also, Made to Product(on demand) will not be returned.
Guidelines for Return/Exchange:
For Products purchased on Verkoper, if customer has any concern with the Product, the customer shall inform to Verkoper Customer care within 48 Hours of product delivery.
Customer must share photos in email of Customer care team while opening the package in case of Empty Package/Quantity issue.Our support email is Contact@verkoper.in.
Shared photographs of product must be four angle photograph.
If they Industrial goods then return will be accepted only in case of wrong, defective, damaged product.
In Case of Faulty electronics product, customer need to contact to out customer support via mail Contact@verkoper.in or mobile 8146501814.
All products must be in new and unopened condition with all the original packing, tags, inbox literature, warranty/ guarantee card, freebies and accessories including keys, straps and locks intact.
Verkoper shall intialte the refund process to customer within 15 (Fifteen) working days from the date of request made to the Customer Care team.